Public Meeting
POST Prepares for Statewide Complaint Portal Launch March 1
The Commission announced it will open its complaint and incident reporting portal statewide on March 1, following a soft launch with selected law enforcement agencies in February. The portal marks a major milestone in enhancing communication and data exchange between POST and law enforcement agencies (LEAs). Training will begin shortly, and POST will soon announce a new requirement for agencies to submit complaints through the LEA portal.
To support the launch, POST will upload data collected between February 1, 2023, and March 1, 2024, into the system for agency review and updates. Once validated, the records will appear in POST’s public database. Agencies may raise objections to data publication under 555 CMR 8.08, which outlines the review process involving the Executive Director, Commission Chair, and full Commission.
In a financial update, POST reported that 44% of its second-quarter FY25 budget has been committed, and it expects the Governor’s FY25 budget proposal on January 24.
The Division of Standards reported a robust caseload for FY24, with 561 public complaints and 350 agency-reported complaints received so far. POST currently averages 20–25 new complaints per week and is reviewing 26 preliminary inquiries.
The Commission concluded the meeting with a performance evaluation of the Executive Director, noting that objectives were met and the evaluation was positive.