Welcome to the POST Commission Law Enforcement Agency (LEA) section, designed specifically for law enforcement chiefs and administrators. If you are new to your role, you will find important information here about how to communicate with POST, registering for and using the LEA Portal, submitting officers for certification, submitting complaints and incident reports, and letting POST know of any changes to your officer roster.
About the LEA Portal
POST’s LEA Portal is the centralized system for all Massachusetts law enforcement agencies to submit relevant officer certification, recertification, and complaint and incident reports to POST as part of the criminal justice reform enacted in Chapter 253 of the Acts of 2020. The portal allows agencies to report complaints to POST in a timely fashion, offers a simple experience to update and close the complaint, ask for reporting extensions, attach any relevant agency reports and enter final dispositions.
The portal is only accessible to LEA employees with roles that require reporting of relevant officer certification and complaint information to POST (e.g., Chief of Police, Office Administrator, or other authorized staff).
Information submitted by LEAs into the portal is accepted and reviewed by POST employees so that officer certification status is accurately assessed and completed, and misconduct complaints investigations can be tracked and resolved.
Accessing the LEA Portal
Access to the portal is based on permissions. If you need access, please fill out the user request form or scan the QR code below:
You will be asked to provide a first and last name, law enforcement agency and email address, MPTC ID number, the type of access permission needed (certifications, standards, or both) and the number of user licenses requested.
Log in to the portal here.
Using the LEA Portal
Authorized users can update an officer’s certification status, submit a complaint, upload supporting materials, set the Internal Affairs (IA) investigation status to open, close the IA complaint and upload the IA report, add disciplinary actions to a complaint, or request a time extension via the portal.
Portal Access issues? If you have trouble logging into the portal, your permissions may need to be adjusted. Send an email to [email protected] with your request. Please include your first and last name, username, a clear description of the issue (including when it happened), and any troubleshooting steps you have tried.
Forgot your username or password? Click here. Users can reset their password within the portal.
Resources
User Guides: When logged into the portal, click “Help Docs” at the bottom of the home page to see general guides and video resources on accessing and navigating the portal and submitting certification applications.
You Tube: Watch our video “Submitting info to POST: A guide to complaint and incident reporting.”
Regulations and Guidance for Report Submissions
555 CMR 1.00: Procedural rules for review of complaints by agency, preliminary inquiries, suspension of certification, single Commissioner review of suspensions, final disciplinary hearings, and appeals of certification decisions.
555 CMR 6.00: Regulations regarding the use of force by Law Enforcement Officers, use of deadly and non-deadly force, duty to intervene, use of force reporting, mass demonstration and crowd control reporting, investigations, and use of force training.
Guidance for 555 CMR 1.00 and 6.00: Guidance on reporting submission deadlines, minor vs. non-minor matters, patterns of complaints, internal complaint resolution, allegations of unprofessional conduct, use of force reporting, and deadlines for completion of agency’s actions.
Fact Sheet: Details the 48 hour deadline for reporting misconduct, 14 day deadline for internal affairs investigations, and 90 day deadline for finishing an internal affairs investigation.
How does POST use the information?
Some of the information submitted through the portal is made public on our website at the links below and is regularly updated:
Division of Certification records: Officer Status lists are updated monthly.
Division of Standards records: Officer Disciplinary records database updated regularly.
What information is made public?
555 CMR 8.00: Regulations governing databases and dissemination of information, including submission of information by law enforcement agencies, Division of Certification and Division of Standards databases, public database, the maintenance and security of databases and electronic recordkeeping systems, objections concerning data, privileged Information, and the compulsory legal process.