Resources for Chiefs and Authorized Portal Users
You will find information here about how to communicate with POST, accessing and using the LEA Portal for certification and complaint/incident submissions, and informing POST of roster changes.
Important Forms
- Officer Status Update Form
- Agency Intake Form
- Disciplinary Records Change Request Form
- Email Signup Form
- Request a Copy of Your Certification Form
- Voluntary Relinquishment of Certification Form
- Public Records Request Form
The Law Enforcement Agency (LEA) Portal
The LEA portal allows agencies to submit officer certification, recertification, and complaint/incident reports to POST. Only authorized employees with reporting roles (e.g., Chief of Police, Office Administrator, or other authorized staff) can access the portal.
- To request access: Complete the user request form.
- Logging in: Click here.
- For access issues: Email [email protected]. Include your first and last name, username, a clear description of the issue (including when it happened), and any troubleshooting steps you tried.
- Forgot your username or password? Click here. Users can reset their password within the portal.
- Resources: Access user guides and video tutorials in the portal’s “Help Docs” section. Also, watch Submitting Info to POST: A guide to complaint and incident reporting (YouTube).
Regulations and Guidance for Report Submissions
- 555 CMR 1.00: Procedural rules for review of complaints by agency, preliminary inquiries, suspension of certification, single Commissioner review of suspensions, final disciplinary hearings, and appeals of certification decisions.
- 555 CMR 6.00: Regulations regarding the use of force by Law Enforcement Officers, use of deadly and non-deadly force, duty to intervene, use of force reporting, mass demonstration and crowd control reporting, investigations, and use of force training.
- Guidance for 555 CMR 1.00 and 6.00: Guidance on reporting submission deadlines, minor vs. non-minor matters, patterns of complaints, internal complaint resolution, allegations of unprofessional conduct, use of force reporting, and deadlines for completion of agency’s actions.
- Complaint and Incident Reporting Overview
- Complaint/Incident Reporting Fact Sheet
Public Databases
After review, certain information submitted through the LEA portal is made public on our website:
555 CMR 8.00: Regulations governing databases and dissemination of information, including submission of information by law enforcement agencies, Division of Certification and Division of Standards databases, public database, the maintenance and security of databases and electronic recordkeeping systems, objections concerning data, privileged Information, and the compulsory legal process.